Introduction
MUZSTASH, LLC (hereinafter, “MUZSTASH”, “we”, or “us”), is the owner of MUZSTASH.com, which an online marketplace that facilitates the listing and rental of equipment (including but not limited to audio and music production (microphones, musical instruments, amplification, etc.) equipment, live sound and performance equipment (microphones, amplification, lights, smoke machines, props, etc), physical locations (recording studios, live venues, etc), and other equipment (hereinafter, “Listing” or “Listings”).
The following Privacy Policy, together with any documents they expressly incorporate by reference govern each user’s (hereinafter, “you,” “your,” “Member,” or “User” access to and use of the MUZSTASH Marketplace, including any subdomains thereof, and any other websites through which MUZSTASH makes the related MUZSTASH website available (collectively, “Site”), any mobile applications and application interfaces (collectively, “Application”), and all associated services offered on or through MUZSTASH.com or by MUZSTASH (hereinafter collectively, the “MUZSTASH Services”), whether as a guest or registered User. The Site, Application, and MUZSTASH Services together are hereinafter collectively referred to as the “Marketplace”.
All the provisions in this Privacy Policy, together with MUZSTASH’s Terms of Service and Community Rules, (and any and all applicable insurance coverage terms), establish the “Agreement” between you and MUZSTASH. If you do not want to agree to our Terms of Service, our Privacy Policy, and our Community Rules, you must not sign up as a User of the Marketplace or access or use the Marketplace. The headings of sections and paragraphs herein are included solely for reference.
We respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the Marketplace, and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy applies to information we collect: 1) On this Marketplace; 2) In email, text, and other electronic messages between you and this Marketplace; 3) Through mobile and desktop applications you download from this Marketplace, which provides dedicated non-browser-based interaction between you and this Marketplace; and/or 4) When you interact with our advertising and applications on third-party websites and services if those applications or advertising include links to this policy. It does not apply to information collected by us offline or through any other means, including on any other websites operated by MUZSTASH or any third party (including our affiliates, partners and subsidiaries), or any third party (including our affiliates, partners and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Marketplace.
We provide the Marketplace for use only by persons located in the United States. We make no claims that the Marketplace or any of its content is accessible or appropriate outside of the United States, or accessible or appropriate for non-United States residents. Access and submission of any information or data to the Marketplace may not be legal by certain persons or in certain countries.
Children Under the Age of 18
Our Marketplace is intended, offered, and available to Users who are eighteen (18) years of age or older who can form legally binding contracts. By using the Marketplace, you represent and guarantee that: 1) you are at least eighteen (18) years old; 2) you can form a binding contract with MUZSTASH and other Users; 3) you submitted accurate and truthful account, registration, identity, and verification information and documents; and 4) you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Marketplace. Any use of the Marketplace by anyone under eighteen (18) is expressly prohibited.
No one under age eighteen (18) may provide any information to or on the Marketplace. We do not knowingly collect personal information from minors under eighteen (18). If you are under eighteen (18), do not use or provide any information on this Marketplace or on or through any of its features/register on the Marketplace, conduct any transactions through the Marketplace, use any of the interactive or public comment features of this Marketplace or provide any information about yourself to us, including your name, address, telephone number, email address or any screen name or user name you may use. If we learn we have collected or received personal information from a minor under eighteen (18) without verification of parental consent, we will delete that information. If you believe we might have any information from or about a minor under eighteen (18), please contact us at support@MUZSTASH.com
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Marketplace, including information: 1) by which you or your business may be personally identified, such as name, photo, social networks, postal address, e-mail address, telephone number, social security number, business license, business documentation, address verification documentation (including statements and bills), employment information, background information, criminal background information, government-issued identification document, immigration documentation, visas, and any information included in the government-issued identification document and/or immigration documentation, or ANY OTHER INFORMATION THE MARKETPLACE COLLECTS THAT IS DEFINED AS PERSONAL OR PERSONALLY IDENTIFIABLE INFORMATION UNDER AN APPLICABLE LAW and any other identifier by which you may be contacted online or offline (“personal information”); 2) that is about you but individually does not identify you; and/or 3) about your internet connection, the equipment you use to access our Marketplace and usage details. We collect this information: 1) directly from you when you provide it to us; 2) automatically as you navigate through the site (information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies); and/or 3) from third-parties, for example, our business partners, including identity verification companies, payment processors and/or service providers, and insurance companies.
Information You Provide to Us
The information we collect on or through our Marketplace may include: 1) Information that you provide by filling in forms on our Marketplace. This includes information provided at the time of registering to use our Marketplace, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Marketplace; 2) Records and copies of your correspondence (including email addresses), if you contact us or other users or members of the Marketplace; 3) Copies and/or information regarding your business license, business documentation, address verification documentation (including statements and bills), employment information, background information, criminal background information, government-issued identification document, immigration documentation, visas, and any information included in the government-issued identification document and/or immigration documentation; 3) A copy of your Profile or Listing photos; 4) Your responses to surveys that we might ask you to complete for research purposes; 5) Details of transactions you carry out through our Marketplace and of the fulfillment of your rental and purchase requests; 6) Financial information before placing an order through our Marketplace. Your search queries on the Marketplace; 7) Rental or purchase data; 8) Listing data; and/or 9) Information that you may provide to be published or displayed (hereinafter, “posted”) on public areas of the Platform, or transmitted to other users of the Marketplace or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages/you may set certain privacy settings for such information by logging into your Account, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Platform with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Marketplace we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: 1) Details of your visits to our Marketplace, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Marketplace; and/or 2) Information about your computer and internet connection, including your IP address, operating system, and browser type. We also may use these technologies to collect information about your online activities over time and across third-party Marketplaces or other online services (behavioral tracking).
Email info@MUZSTASH.com or support@MUZSTASH.com information on how you can opt-out of behavioral tracking on this Marketplace and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking. The information we collect automatically is statistical data and may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Marketplace and to deliver better and more personalized service, including by enabling us to: 1) Estimate our audience size and usage patterns; 2) Store information about your preferences, allowing us to customize our Marketplace according to your individual interests; Speed up your searches, and 3) Recognize you when you return to our Marketplace. The technologies we use for this automatic data collection may include: 1) Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Marketplace. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Marketplace; 2) Flash Cookies. Certain features of our Marketplace may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Marketplace. Flash cookies are not managed by the same browser settings as are used for browser cookies; and/or 3) Web Beacons. Pages of the Marketplace and our emails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related Marketplace statistics (for example, recording the popularity of certain Platform content and verifying system and server integrity).
Third-party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Marketplace are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Marketplace. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different Marketplaces and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information: 1) To present our Marketplace and its contents to you; 2) To provide you with information, products or services that you request from us; 3) To fulfill any other purpose for which you provide it; 4) To provide you with notices about your account/subscription, including expiration and renewal notices; 5) To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, and you and other users, including for billing and collection; 6) To provide other users of this Marketplace submitted copies of your government-issued identification document and other identification documentation or information to provide to law enforcement or a court of law for identification purposes in the event of any disputes or police reports; 7) To notify you about changes to our Marketplace or any products or services we offer or provide though it; 8) To allow you to participate in interactive features on our Marketplace; 9) To allow you to purchase insurance, through our insurance partners; 10) In any other way we may describe when you provide the information; and/or 11) For any other purpose with your consent. We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile or email us at support@MUZSTASH.com. We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this Privacy Policy: 1) To our subsidiaries and affiliates; 2) To contractors, service providers, and other third parties we use to support our business; 3) To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of MUZSTASH’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by MUZSTASH about our Marketplace users is among the assets transferred; 4) To third-parties to market their products or services to you if you have consented to or not opted out of these disclosures; 5) To other users of the Marketplace, if needed for legal actions or law enforcement; 6) To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “refer a friend” feature of our Marketplace, we will transmit the contents of that email and your email address to the recipients; and/or 7) For any other purpose disclosed by us when you provide the information; and/or 8) With your consent. We may also disclose your personal information: 1) To comply with any court order, law, or legal process, including to respond to any government or regulatory request; 2) To enforce or apply our Terms of Service, Community Rules, and other agreements, including for billing and collection purposes or legal disputes; and/or 3) If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of MUZSTASH, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection, dispute risk reduction, and credit risk reduction.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 1) Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s Platform. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly; 2) Disclosure of Your Information for Third-Party Advertising. You can also always opt-out by logging into the Platform and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to support@MUZSTASH.com; 3) Promotional Offers from the Company. If you do not wish to have your email address/contact information used by the Company to promote our own or third-parties products or services, you can opt-out by logging into the Platform and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to support@MUZSTASH.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt-out does not apply to information provided to the Company as a result of a rental, rental listing, profile setup or edit, or comment; and/or 4) Targeted Advertising. You can also always adjust your user advertising preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to support@MUZSTASH.com. For this opt-out to function, you must have your browser set to accept browser cookies. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt-out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s Platform.
Accessing and Correcting Your Information
You can review and change your personal information by logging into the Platform and visiting your Profile and account settings pages. You may also send us an email at support@MUZSTASH.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If you delete your User Contributions from the Marketplace, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Marketplace users. Proper access and use of information provided on the Marketplace, including User Contributions, is governed by our Terms of Service.
Use of Stripe and/or PayPal for Payment Processing
Making or accepting payment requires you to maintain an account with ShareGrid’s payment processor (“Payment Provider”). MUZSTASH uses Stripe and PayPal, a payment processing services, as its Payment Providers. If you wish to use this feature, you must enroll for the service through Stripe and/or PayPal. By enrolling, you enter into an agreement with Stripe and/or PayPal subject to the terms of the Stripe Connected Account Agreement and PayPal Connected Agreement, which includes the Stripe Terms of Service and PayPal Terms of Service. MUZSTASHis not a party to the Stripe Terms of Service nor Paypal Terms of Service and is not responsible for the payment services provided by Stripe nor PayPal. If Stripe and/or PayPal discontinue providing services in connection with making or accepting payments through the Marketplace, you authorize Stripe and/or PayPal to share your payment method information with an alternative Payment Provider.
Use of Plaid for Payment Processing
MUZSTASH uses Plaid Technologies, Inc. (“Plaid”) to gather User data from financial institutions. By using our service (Marketplace), you grant MUZSTASH and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Policy, available at https://plaid.com/legal/.
Your California Privacy Rights
California Civil Code Section § 1798.83 permits users of our Marketplace that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@MUZSTASH.com or email us to provide a mailing address.
Data Security
We have implemented measures designed to secure your personal information and messages from accidental loss and from unauthorized access, use, alteration, and disclosure. Any payment transactions will be encrypted. The safety and security of your information and messages also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Marketplace, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Marketplace. The information you share in public areas may be viewed by any user of the Marketplace. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information and messages, we cannot guarantee the security of your personal information transmitted to our Marketplace. Any transmission of personal information and messages is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Marketplace.
Updates to Privacy Policy
We reserve the right to update the Marketplace or revise and modify this Privacy Policy (along with MUZSTASH’s Terms of Service and Community Rules) from time to time, at our sole discretion. If we modify this Privacy Policy, we will update the “Last Updated” date in this Privacy Policy and we will send an email to the email address that each User-submitted and/or post a notification on the Marketplace regarding the update on the Marketplace. By continuing to access or use our Marketplace after we have posted a modification and/or have provided you with notice of an update, you are indicating that you agree to be bound by the modified Privacy Policy, Terms of Service, and Community Rules. All changes are effective immediately when we post them and apply to all access to and use of the Marketplace thereafter. If the modified Privacy Policy is not acceptable to you, your only recourse is to stop using and accessing the Marketplace.
Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at support@MUZSTASH.com.
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